At Vedahit, we are committed to delivering your products safely and on time. This Shipping Policy outlines how we handle order processing, shipping, and delivery.
1. Order Processing
- All orders are processed within 1–3 business days after successful payment confirmation
- Orders are not processed on Sundays or public holidays
- You will receive a confirmation once your order is successfully placed
2. Shipping Time
- Standard delivery usually takes 5–7 business days depending on your location
- Delivery time may vary due to external factors such as weather, logistics delays, or remote locations
3. Shipping Charges
- Shipping charges (if applicable) will be clearly displayed at checkout
- We may offer free shipping on selected products or promotional offers
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS
- You can track your order status through the provided link
5. Delivery Partners
Vedahit works with trusted courier and logistics partners to ensure safe and timely delivery of your orders.
6. Delivery Issues
- If your order is delayed or not delivered within the estimated time, please contact us for assistance
- In case of incorrect or incomplete address details, delivery may be delayed or failed
7. Damaged or Lost Orders
- If you receive a damaged product, please inform us within 24–48 hours of delivery with proper proof (images/videos)
- In case of lost shipments, we will coordinate with the courier partner to resolve the issue
8. International Shipping
- Currently, Vedahit may offer shipping only within India (update if needed)
- For international orders, additional charges and delivery timelines may apply