Frequently Asked Questions

Once a vendor marks your order as shipped, you will receive an automatic email notification containing a tracking link. You can also monitor real-time shipping updates by logging into your Sellzy account and checking the 'My Orders' dashboard.

Depending on your location and the shipping method chosen, delivery typically takes between 3 to 7 business days for domestic orders.

Yes, because Sellzy is a global multi-vendor platform, many of our vendors offer international shipping. You can verify shipping availability and rates to your specific country directly on the product checkout page.

You can request an order cancellation within 30 minutes of placing it. After this window, the order is typically processed by the seller.

No, you can check out as a guest. However, creating an account allows you to track your order history and checkout faster in the future.